What is Create Retry Audience in the Push Panel?
After your push has been completed and if there're some failure cases, a button called "Create Retry Audience" will be created automatically at the bottom of the push result. This is the Retry Audience Group Creator. This button will automatically ...
Why there is a new WhatsApp channel after I have terminate it?
If you are subscribing to a reserved plan, and your WhatsApp channel to be terminated is the only WhatsApp channel in your app, a new WhatsApp channel will be created automatically after termination as the reserved plan comes with 1 WhatsApp channel. ...
Where can I create new Facebook Business Manager?
There are 2 methods to create a new Facebook Business Manager. 1. You could create a Business Manager in Facebook business at https://business.facebook.com/overview. Please refer to the Facebook documentation for more Business Manager details. 2. Use ...
What should I do if we could not edit the display name in WhatsApp Manager?
Please submit a ticket to contact Stella Support team to request a change of display name if you could not edit the display name in the WhatsApp Manager. For example, you have received the error: "You have reached the limit of display name changes ...
How to get the id if sending a media template via API?
The "id" is for the image using media ID, you will need to upload the media to WhatsApp to get the attachment ID first and send then media with ID. The attachment id can be used for a template or normal message. 1. You could upload the file to get ...