Would like to ask if the unsuccessful case counted as a message of 1K limit?
It will not count in the messs limit as WhatsApp only will count the messages that are successfully delivered to users.
Why does the fail rate become high if we send the template message in batch?
Your WhatsApp server could be disconnected if your server is sending many messages in a short period of time. Please note the message limit of our basic public server is 4.0 msg per second for each number. We could upgrade your client status to an ...
What is the maximum character limit of WhatApp Template Message?
In general, the character limit of BODY is 1,024 characters and the character limit of HEADER and FOOTER is the same, both are 60 characters. However, this character limit does NOT apply to variable(s) within the message template. So far from our ...
What is a “Push”?
A “Push” is a subscription message sent to users on Facebook and WhatsApp via the Stella Push Panel. The types of push messages you can send out to your subscribers are the same as those listed in Facebook Message Types or the WhatsApp approved ...
May I know if you will charge us on the failed push?
No, we will only charge when the template message is successfully delivered to users. You could also go to "Dashboard" on the top panel and head to the WhatsApp Analytics section. There, you may check the number of messages delivered. For more ...
How to send template messages on Stella with Push Panel?
Before getting started, please make sure you have completed the Message Template Submission, otherwise, you will not be able to select your existing message templates. After that, head to Push Panel and create your push content. You can also refer to ...