Will there be any charges on MAU, after users witch off “Master Switch” for the specific channel?

Will there be any charges on MAU, after users witch off “Master Switch” for the specific channel?

Stella will still charge MAU even users have switched off the master switch as the messages still passing our webhook.

We would suggest users delete (for Webchat), unsubscribe channel (for Facebook, Instagram, Slack) or terminate the channel (for WhatsApp) to prevent creating MAU.

Users can click Unsubscribe button in the channel to unsubscribe the channel (for Facebook, Instagram, Slack).

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