Why is my display name rejected by WhatsApp?
All display names should have a clear relationship with your business and should not violate the WhatsApp Commerce and Business policies. WhatsApp does not provide the exact reason for display rejections, but you can resubmit a new display name or appeal for the rejected one.
Please click here for related documentation.
If the display name is rejected few times by WhatsApp, you could submit a ticket
to our Stella Support team and we could submit an appeal to WhatsApp.
Why is my WhatsApp template being rejected?
Below are some reasons that your WhatsApp Template Message is being rejected: 1. Formatting is incorrect 2. The message template(s) contain content that violates WhatsApp’s Commerce Policy 3. The message template(s) contain content that violates ...
Can I change the display name of the WhatsApp number?
Yes, you could change the display name for your WhatsApp number. If your WABA is created with embedded signup, you should be able to access the WhatsApp Manager and edit the display name of your number. If the new display name is approved, you could ...
How to display the WhatsApp chatbot by name and not the mobile number?
If you would like to display the WhatsApp name instead of the mobile no., you could apply for the verified WhatsApp account. Please click here for more details.
Can I change the WhatsApp number before Deployment?
Yes, you can change the number before the deployment. If your WABA is created with embedded signup, you should be able to access the WhatsApp Manager. Click the "Add Phone Number" on the top right corner to add the new number with the same display ...
Can I change the display name of a sandbox number?
Yes, you can change the display name as long as the number is instilled in the sandbox. Upon the completion of approval and the number going live, the display name can only be changed once in 30 days. Please refer to the documentation on changing the ...