What should I do when my client receives "Message failed to send because there were one or more errors related to your payment method"?
This error is related to the payment method of the WABA account. If your client encounters this issue while sending messages, please submit a ticket to Stella Support for updating the payment method.
What should I do if receiving this error: "Message failed to send because of an unknown error"?
It could be not enough memory and caused the server to be temporarily down. If the server is not connected in the health check, you could restart the server (after clicking Unlock) in the Stella platform, nad the Whstapp number will be back on line ...
What is a template message?
Templated Messages Message Templates are message formats for common reusable messages a business may want to send. Businesses must use Message Templates to send notifications to customers. This allows a business to send just the template identifier ...
How to send a delay message?
Agenda is a function to send a delayed message. Basically, you can set a timer to trigger a tree node. 1. Create a tree node for the delayed message to be sent. Set up the corresponding response. 2. Copy the Composite ID on top of the node-inspector. ...
What is the solution to errors we encountered during the Embedded Sign-up Flow?
Below are some possible errors that may occur during the Embedded Sign-up Flow, 1. Business Manager Account Creation Errors 2. WhatsApp Business Account Creation Errors 3. Phone Setup Errors 4. Phone Verification Errors You may identify the error ...
How many one-time notification requests can a Page send to a user?
A Page can send multiple requests. However, the 24-hour policy will be applied to all the requests being sent. Facebook also have controls in place to prevent spamming users with multiple requests.