What is the priority of a node?
By default, the priority of every node is set as 0 by Stella.
Stella adapts an inverse scale to determine the priority: as the value increases, the priority becomes lower. In other words, any nodes with a value of -1 will have a higher priority than that of a node with 0.
Please refer to the documentation here for more details on the Node to Match & Priority. You could also click here for common use of priority for Failsafe.
If both the global node and the tree node in the tree have "any text" triggers, which node will be triggered?
The executed node will depend on the priority of the nodes. Stella adapts an inverse scale to determine the priority: as the value increases, the priority becomes lower. In other words, any nodes with a value of -1 will have a higher priority than ...
What is a global node?
A Global Node is derived from a tree node and is a message response that can be triggered anywhere within the conversation flow, i.e. users don't necessarily need to follow the designated path or trigger to receive the message. Global node is often ...
Can we search members in the priority group?
Yes, Stella now supports users search members in the priority group by member external ID or name and search a priority group by the priority group name.
What should I do if there is no response from the chatbot?
Please check the following on Stella: Click on Member on the top horizontal panel of Stella Filter and find the member with the unresponsive issue. Select Details of the corresponding member. Check if the live chat status of the member is "ON". If ...
What is the usage of "priority" in the Push Panel?
"Priority" in the Push Panel can be used when you need to send multiple push messages at the same time. Stella will schedule the sequence of sending the messages according to the "priority" of each message, i.e. (the smaller the value, the higher the ...