What is Stella Inbox?

What is Stella Inbox?

Stella Inbox is a useful application for customer service that provides you with easy and convenient functions to handle WhatsApp inquiries alongside the help of the WhatsApp chatbot. When a customer is interacting with your chatbot on WhatsApp, you can simultaneously monitor their conversation on Slack in the Stella Inbox. You can also switch off the chatbot and start a live chat with the customer by typing or sending templated messages. Please refer to the documentation here for more details.



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