Yes, this is the "Get Started" or "Chat Now" is the first trigger point of the webchat, the user will click the button to kick start the conversation with the chatbot.
Please check if you followed the steps below when setting up the Get Started button. Set the payload for the Get Started Button to be "GET_STARTED" in the "Channel". Click the global node for entering the chatbot on Stella bot builder Add the ...
Please note that you are not chatting with users through Stella directly, you will have to connect with other applications (eg. Slack) to create a live chat chatroom with users. You may customise the applications' chatroom settings manually to be ...
Our Standard Procedure will show you a step-by-step guideline on how to get an access token for your custom app. It will also highlight tips you should pay attention to during your chatbot building journey. For more details, please click here.