How should I choose a phone number for WhatsApp?
You must use a valid phone number and include the country and area code. The phone number must be able to receive calls or SMS for account verification.
There are 3 types of eligible phone numbers:
- Cell phones – can be used as long as the number has not been used for WhatsApp in the last 6 months
- 1-800 or toll-free numbers – possible as long as the phone number is capable of receiving SMS or voice calls directly. You will not be able to use number that are behind IVR.
The number should not be used with any WhatsApp app at the time of the Stella sign-up. If it is on WhatsApp application(WhatsApp personal/WhatsApp Business App), you must delete the account.
To delete your existing WhatsApp account, please click here for the guide.