How is your platform protecting my data privacy?
How does Stella ensure security and data privacy?
We consider our users' privacy and the security of their personal information to be extremely important. We adopt database encryption and HTTPS encryption as well as maintain a set of standard password policies on the Stella system. You could read ...
Where can I check the data saved in actions, such as the choices made by the users?
You can check the temp data on the member details page. Please click here for more details.
Could I save any chatbot user data and create a custom report by myself?
You could use the data source to create a report. However, this will require the creation of advanced pre-actions in each node. Please refer to the Reference documentation for more details.
How long will Stella keep the audit trails?
Currently, Stella will not delete audit trails data.
What platforms can be connected to Stella?
There are a number of messaging tools you may connect to Stella, such as Facebook, WhatsApp, Instagram, Line, Telegram, Wechat, Slack, etc. The list of supporting platforms is attached below. For more details on Stella's Supporting Platforms, ...