Do I need to create a new template message for the second WhatsApp channel?
If you are adding a new WhatsApp channel with the same WABA, you don't have to submit the template message again as all submitted template messages can be shared within a WABA account.
If you are using a new WABA for the new WhatsApp channel, then you will have to create a new template message.
You could check your WABA ID in the Channels.
What is a template message?
Templated Messages Message Templates are message formats for common reusable messages a business may want to send. Businesses must use Message Templates to send notifications to customers. This allows a business to send just the template identifier ...
What are the differences between the 'WhatsApp message template' and 'text' in the response?
When WhatsApp users do not initiate a message or it has been over the 24 hours window, businesses can only send approved template messages to users (via Stella push panel or Stella API). The costs vary by country. For text messages, you can only can ...
Why there is a new WhatsApp channel after I have terminate it?
If you are subscribing to a reserved plan, and your WhatsApp channel to be terminated is the only WhatsApp channel in your app, a new WhatsApp channel will be created automatically after termination as the reserved plan comes with 1 WhatsApp channel. ...
The message templates cannot be loaded in the WhatsApp channel. What can I do?
Please check if there is any ad blocking application in your browser. If so, please disable the application and see if the template details can be loaded again.
What is Quality Based Message (QBM)?
In September 2021, WhatsApp has globally launched the Quality Based Message, and let businesses engage their customers in full-funnel conversations via WhatsApp Business API. New types of messages including product recommendations, back-in-stock ...