Could we remove client account in the partner portal?
Currently, you could not remove the client account in the partner portal.
Please submit a ticket
to our Support team if you would like to terminate a client account.
What is Stella Partner Portal?
Stella promotes the idea of a “Less Work, More Profit” service to our partners. Partnership with Stella bot builder allows you to automate your client's bot setup and payment process. You can manage your clients’ account payment, subscription, and ...
How can I add a client with an existing Stella Account under my partner portal?
Share your partner code with your client. Ask your client to log into their Stella account. Head to "Billing" under "Settings". Edit an existing subscription or set up a new one. Click "Subscribing from our Partner?" on the top right corner. Add the ...
What is Partner ID?
Stella partner could enroll clients on Stella with a partner code/ ID. Partner could find their code at the top left corner in the partner portal. If you are working with our partner, please select "Signing up with our Partner?" on the page to fill ...
As a partner, how do I upgrade to an enterprise plan for a client?
You can upgrade the plan by following these steps: For a new client, Create a Stella account for this client and add this partner code: SANUKERINCLIMITED during your registration. Please email email@example.com to request for an enteprise plan ...
Can I edit the tree in my client Stella account?
Yes, please ask your client to add your Partner ID in the Organization name when you first register a Stella account or they could still add the Partner ID to the billing page. Please click here for more details. After you have accepted the request ...