Can I pay with my local currency?
Yes. Currently, Stella only offers the subscription fee in USD.
The subscription fee will be converted from USD to your local currency according to the exchange rate of your bank when you paid by credit card. Thus, you should be paying with the local currency.
Can we pay for the WhatsApp channel after getting WhatsApp approval instead of paying the $99 reserved plan immediately?
Yes, you could choose the on-demand plan with a WhatsApp channel and pay by MAU after deployment. If you choose the reserved MAU plan, you will have to pay immediately as the reserved plan is for all channels including Facebook, and not a ...
How can I pay for the WhatsApp Template Message?
WhatsApp Deposit Top-up Settings If you would like to send template messages, please add a deposit to your account. To check the price of the template message, please refer here. 1. Go to Settings and select Subscription in Billing 2. Click Top-up ...
When I tried to insert a Mexican number, I am unable to input the international code for the number. For example,+52 1 8133233233 does not work but without the , +52 8133233233 works. Why does this happen?
This limitation exists because of Mexico's new policy. You can submit the phone number without  and Facebook will automatically add back  later to your number. Here is a news update for your reference: "As of August 3, 2019, phone numbers in ...
How to use the Advanced Chatbot Application?
Our Standard Procedure Documentation will show you a step-by-step guideline on Advanced Chatbot Application Settings. It will also highlight tips that you should pay attention to during your chatbot-building journey. For more details, please click ...
How to do Chatbot Testing & Deployment?
Our Standard Procedure Documentation will show you a step-by-step guideline on Chatbot Testing and Deployment. It will also highlight tips that you should pay attention to during your chatbot-building journey. For more details, please click here.