Are there any training provided?

• Related Articles

• What should I do if receiving this error: "The namespace provided does not match the namespace associated with the WhatsApp Business Account that owns this phone number."

  Please go to the Integration at https://build.stellabot.com/integrations and check the namespace for your WABA. You could then update the namespace of your responses.  

• Can we have a trial WhatsApp account?

  WhatsApp is designed to be fully encrypted and a server is created for a specific WhatsApp number. Therefore, no trial WhatsApp account can be provided.

• Are there any references if we are using the WhatsApp API directly?

  If you are using the native WhatsApp API, please refer directly to the official WhatsApp documentation here. If you are using Postman for R&D and testing, you can go here to use the Postman collection provided by WhatsApp.

• How can I preview the webchat design and have a chat with it?

  For the Webchat preview or testing, please go to the Platform section of your Webchat channel. You could find the full page Webchat link for your chatbot in the "Test Your Bot". We also provided the "Head Script" and "Body Script" for you to apply to ...

• Can we send out custom template in sandbox?

  Yes, you could create and send out a custom template (not the sample template provided by WhatsApp) with a sandbox number. In order to send Templated Messages on WhatsApp, you must first submit the message content to the WhatsApp team for approval on ...